Returns & Exchanges

At Ozone Ayurvedics, we strive to ensure your holistic beauty journey is seamless, offering returns on damaged or incorrect items within 7 days of delivery. Our policy is designed to uphold the highest standards of hygiene and product integrity for our natural skincare community.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or our dedicated helpline within 7 days of receiving your order to report any issues.

• 2.
  Provide Documentation

  Share clear photographs of the product, the invoice, and the outer packaging to help our quality control team assess the claim.

• 3.
  Quality Inspection

  Once your request is approved, we will arrange a reverse pickup; our experts will inspect the returned item to ensure it is in its original, unused condition.

• 4.
  Resolution

  Upon successful verification, we will process your replacement or issue a refund to your original payment method within 7-10 business days.